If you have been denied the free water and use of washroom by the hotel staff, you can take a legal action. Read to know the hotel laws through this article. Simply telling to hotel Manager about “Government Rules and Policies” for providing free water at reception and in room canteen doesn’t work. This can’t be denied.
In hotels, free water and bathroom and other Free things can’t be denied by Hotels.
According to the definition of “free access” provided in Section 7(2) of the Indian Sarais Act of 1867, anyone may ask for and use free toiletries or water at any time and at any hotel.
“Any building used for the refuge and accommodation of travelers, and includes, in any case in which just part of a building is utilized as a Sarai, the part thus used of such building,” according to the Act’s definition.
All types of accommodation establishments, including Paying Guests, Hostels, and Hotels, are covered by the Act under the provided definition.
According to the document provided, the court interpreted the act in the Punjab State v. Chaman Lal, 1959 case and stated that the Sarais Act, 1867, as a whole, is not only applicable to saráis where charges are levied from the travelers, but also aims to provide the necessary safeguards to travelers on payment of the charges or otherwise.
Additionally, Section 7 of the Act states that one of the keeper of saráis’ many responsibilities is to ensure that travelers are protected without regard to their ability to pay.